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Apr 28, 2024
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MHCM 5020 - Lean Six Sigma
Credit Hours: 1
This on-campus seminar focuses on the knowledge and skills required to interpret quality standards, design effective data collection systems, and utilize concepts known as Lean Six Sigma. Six Sigma(6σ) is a set of techniques and tools for process improvement. Developed in the mid-1980s for manufacturing, it has been adapted to healthcare as it seeks to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing variability in processes. The goal is to identify problems, create solutions, monitor outcomes in a follows a defined sequence of steps. The seminar will look at issues in reporting outcomes and strategies from various perspectives - administrative, consumer and societal (government and organizations in the private sector that influence the source and use of funds). Effective use of data currently existing within the healthcare organization that is often overlooked, or not reported effectively, is also a key focus.
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